Hays County


Dispatchers Honored as Court Proclaims Telecommunicators’ Week

-April 2015+


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Tuesday, April 21, 2015 3:50:00 PM Categories: Press Releases

Hays County Commissioners Court Thanks Dispatchers for their Dedication, Proclaims April 12-18 as National Telecommunicators’ Week in Hays County

Hays County Courthouse, San Marcos, TX – The Hays County Commissioners Court has proclaimed the week of April 12-18 as National Telecommunicators’ Week in Hays County to recognize Public Safety Dispatchers who are often the first contact that residents have when they need emergency services.

According to the proclamation, public safety dispatchers are more than a calm and reassuring voice at the other end of the phone – they are the “unseen first responders” and are knowledgeable and highly trained individuals who work closely with other police, fire, EMS and others. They are also a vital link for police officers and firefighters by monitoring their activities, providing them information and ensuring their safety.

“Our dedicated dispatchers are a major asset to our ability to respond quickly to emergencies and save lives,” County Judge Bert Cobb, M.D., said, words echoed by the four other Court members. “It’s a 24-7 high-stress job that serves a critical need and we are grateful for their professionalism.”  

In 2014, the Hays County Dispatch Center emergency communications officers handled responses to

51,383 9-1-1 calls and nearly 130,000 administrative calls.

Below, left to right, Precinct 2 Commissioner Mark Jones, Precinct 1 Commissioner Debbie Gonzales Ingalsbe, County Judge Bert Cobb, M.D., Sheriff’s Office Communications (Dispatch) Director Erica Carpenter, Lead Communications Officer Chad Power, Precinct 3 Commissioner Will Conley and Precinct 4 Commissioner Ray Whisenant following the Court’s proclamation of April 12-18 as National Telecommunicators’ Week in Hays County to thank dispatchers for their professionalism and dedication.