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Details
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Emergency Communication Officer
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San Marcos |
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Texas |
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Department Head: Tommy Ratliff
Job Posting Number: 418-0515-102909
Date Open: 10/29/09
Application Deadline: Open Until Filled
Salary Range Minimum : $26,549-$27,614 per year
Applicants must be over the age of 18 and able to work any shift, holidays, and week-ends
Applicants may be subject to a pre-interview skills test
Under direct supervision, the Emergency Communications Officer assists citizens and Public Safety Personnel in requests for emergency and non-emergency service. An Emergency Communication Officer receives requests for assistance via 911 or non-emergency phone lines, evaluates the type of assistance needed, dispatches appropriate public safety personnel (Police, Fire, EMS) through the use of a complex public safety radio system and then provides the caller with pre-arrival instructions. The ability to communicate effectively, multi-task and make sound decisions within a high stress environment is essential to job performance. This position requires skilled use of a computer aided dispatch system (CAD), a complex radio system and multiple computer databases/software. This position serves as the communication link between the public and public safety personnel. The effectiveness of the employee’s work affects the operation of the well being of the public and public safety personnel.
View Job Description
Hays
County is an EEO employer. In compliance with the Americans with Disabilities Act,
Hays
County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective employees and incumbents to discuss potential accommodations with the employer.
Applications are available at the Hays County Sheriff’s Office,1307 Uhland Rd., San Marcos, Texas
78666 or at the County's website: www.co.hays.tx.us . For more information call 512-393-7811.
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- Requires a High School Diploma or GED
- Keyboarding skills (no less than 30 wpm preferred)
- Must successfully complete prescribed training program and obtain required certifications after employment
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- Strong interpersonal communication skills
- Strong listening skills and the ability to hear and comprehend communication over a radio system.
- Ability to work efficiently within a team and get along with others.
- Ability to accurately multi-task.
- Ability to think quickly and make sound decisions
- Posses the mental, physical, and functional ability to work effectively in a fast-paced environment and to remain calm and professional when handling potentially stressful situations.
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